In an open and transparent manner, we work with information to assist us in serving our subscribers in an efficient and productive manner. As the owner and producer of The Nancy Duffy Show, Owen James Communications Inc. (OJC) will not sell, distribute, or transfer any personally identifiable information to companies, organizations or other parties outside of Owen James Communications Inc. and its subsidiaries without your permission. OJC will do everything commercially reasonable to protect the privacy and confidentiality of the personal information you entrust to us.

Definition of “personally identifying information”
“Personally identifying information” is any information, which can, by its nature, identifies a person. For example: name, address, phone number and email address.

Our Methods
Owen James Communications gathers personal information as identified above from clients, site members and subscribers of its print products. In addition to name, address (postal and email), telephone number and credit card information, we may collect demographics and opinions of subscribers or potential subscribers to our magazines, e-newsletters and web sites. Some of our sites collect data through on-site tools and applications designed to assist you, for instance, in polls and surveys. OJC also gathers information about readers and online users through product order forms and surveys, contests, over the telephone, through the mail, by email, by fax and through our websites.

How we use the information gathered from clients, subscribers, surveys and polls:

OJC uses information gathered for the following reasons:
1. To deliver the products and services you have requested from us
2. To customize our editorial and advertising content;
3. To contact you (or have an authorized third party contact you) about specials and new products and services.

OJC may also use information about subscribers’ and online users’ interests and preferences as well as feedback we receive from surveys to improve our products and customer service. OJC makes all commercially reasonable efforts to ensure that information is used responsibly and only for its intended purpose. OJC will from time to time conduct voluntary surveys of visitors to the site to obtain demographic information about them. Such information may be compiled and shared in an anonymous aggregate form with advertisers and other third parties but no personal details will be traceable or associated with specific individuals. OJC will only send personally identifiable information about you to other organizations when we have your consent to do so or if:

A. We need to share your information to provide the product or service you have requested.
B. We respond to subpoenas, court orders or legal process.
C. We need to send the information to organizations that work on behalf of the OJC to provide a product or service to you. (Unless we tell you differently and unless you consent, these companies do not have any right to use the personal information we provide to them beyond what is necessary to assist us.)
D. We find that your actions on our web site violate the OJC Terms of Use or any of our usage guidelines for specific products or services.
E. We will obtain your express consent before using or disclosing your personal information for any purposes not identified in this policy.

Public Forums and Message Boards
Depending on the site, the name or email address you register with us will be posted on our message boards and public forums if you post comments there. Remember that the information you post can be publicly viewed. You should exercise caution in deciding what personal information you will share in these public forums. Members are expected to comply with the rules governing the message board but we cannot control third parties’ use of information you may choose to provide in this public forum.

Cookies
Cookies are small data files written to your hard drive by some web sites when you view them in your browser. Cookies and web server logs are used to collected information in an aggregate or non-identifiable way, and that information is used to improve your experience as a user on our sites, to improve the content of our web pages, to monitor the activity of our advertisements, to monitor traffic to and from our web sites, to customize the content and/or layout of our pages for each individual visitor and for purposes of internal review. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our web site, the web sites visited just before and just after our web site, browser information and your computer’s IP address. (IP stands for Internet Protocol. This address is a unique string of numbers that identifies a computer on the Internet. All resources on the Internet must have an IP address.) This information is collected on an aggregate basis, meaning that none of this information is associated with you as an individual. It may be shared with other organizations but only in aggregate and/or statistical form. Note that companies placing advertising on our sites have the ability to assign cookies to you in a process that OJC does not control.

Your correspondence
If you choose to correspond with us via email, we may retain the content of your email messages together with your email address and our responses. Your email address will not become part of any other database. We provide the same protections for these electronic communications that we employ in the maintenance of non-electronic information, such as that received by mail and telephone.

Other ways of contacting you
We may obtain personal information from third parties such as mailing list owners. Typically, the personal information is provided to us with specific instructions on how it is to be used. We make all commercially reasonable efforts to ensure that such personal information is used only for the purposes stipulated and that it is subject to strict terms of confidentiality. In the case of personal information obtained from third parties, we will work with list owners to fulfill the right of clients to know of the existence, use and disclosure of their personal information and to provide access to that information.

Other sites and their policies
The sites of advertisers, sponsors and other third-party services may be accessible from OJC sites. These third parties may collect information for their own promotions and offers and may have their own privacy policies. OJC is not responsible for these third-party policies or actions and bear no liability for them.

How to protect your privacy online
There is always the risk that personal information disclosed online in forum areas or emails maybe intercepted, collected and used. OJC is not responsible if that information is intercepted. You transmit information to anyone at your own risk. You should safeguard your passwords from others and take steps to keep your personal information safe.

Withdrawing your permission
Subject to contractual and other legal obligations, you are entitled to withdraw your consent to our use and disclosure of your personal information. Specifically, if you prefer that we do not use or disclose your personal information for marketing or promotional purposes please send an email to privacy@owen-james.com. Please note that your request may take three to four weeks to implement. We are legally bound to inform you that withdrawing your consent may preclude us from providing you with certain products and services.

Concerns not covered herein
To access your personal information, inform us of changes you believe need to be made to that information, request that we investigate a concern you have about our personal information practices or obtain further information about this policy, please write to:

Owen James Communications Inc.
PO Box 21081
500 Manning Road
Tecumseh, ON N8N 4S1

 

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